For players 21+ only

fb778 Responsible Gaming — Your safety is our priority

Enjoy entertainment within your limits. fb778 is committed to ensuring every player's mental and financial wellbeing — with deposit limits, self-exclusion and 24/7 support.

Why is responsible gaming important?

Online casino and betting is simply a form of entertainment — but without limits, it can become a problem. Responsible gaming at fb778 means playing when you choose, spending only what you can afford, and never making decisions under pressure. We believe every player has the right to stay informed and protected.

Our platform has a number of tools to help you manage your own playing habits. From setting deposit limits to taking a full account break — fb778 is always here for you.

Keep in mind

Gambling is not a source of income; it is a form of entertainment. You should never place more bets to try to recover money you have lost. Before every bet, ask yourself: can I afford to lose this money?

Our protection tools

fb778 provides players with a number of effective tools to stay in control of their experience. A description of each tool is given below.

Deposit Limit

Set the maximum amount you can deposit per day, per week or per month. Once a limit is set, it cannot be increased before the designated period ends, but lowering it takes effect immediately.

Time Control

Set a limit on how many hours you should play in one session. When the set time is reached, the system will alert you or automatically end the session so you can take a break.

Self-Exclusion

You can exclude yourself from the platform for any period from 24 hours to 5 years. While self-exclusion is active, logging in is not possible and no marketing messages will be sent.

Loss Limit

Set a limit on the maximum amount you can lose within a given period. Once the limit is reached, no further betting is allowed at that point — reducing the risk of going beyond your budget.

Cooling-Off Period

If you need a short break, take a cooling-off period of 1 day to 6 weeks. During this time your account is temporarily suspended and can be restored automatically once the period ends.

Gaming History Review

View your complete betting history and deposit and withdrawal records at any time. Analyse your own playing patterns and take precautionary steps if needed.

Warning signs of problem gambling

If you notice the following signs in yourself, use the responsible gaming tools or contact our support team.

Warning signs
  • You keep placing more bets hoping to recover money you have lost.
  • You are borrowing money from family or friends to gamble, or lying to them about it.
  • You want to stop playing but cannot — you feel like you are losing control.
  • You are neglecting daily tasks, family or professional responsibilities to focus on gambling.
  • You feel restless or irritable when you are not gambling.
  • You are spending money meant for household expenses or important bills on betting.
  • You are experiencing stress, anxiety or depression because of gambling.

If you notice these signs, do not panic. Speak in Bengali with fb778's 24/7 live chat support — our team is ready to help you with complete confidentiality.

How to use the protection tools

01

Log in to your account

Access your account at fb778. Go to the "Responsible Gaming" or "Account Settings" section in the menu, where you will find all the protection tools in one place.

02

Choose your preferred limit

Deposit limit, loss limit or time limit — choose whichever suits you. For each one, you can select a daily, weekly or monthly period.

03

Set the amount and duration

Enter the money amount or time limit and confirm. Lowering a limit takes effect immediately; increasing it requires a set cooling-off period to pass.

04

If self-exclusion is needed

If you need a complete break, choose the self-exclusion option and set the duration. Once it is activated, the account cannot be reopened until the period ends.

05

Contact support

If you are unable to change the settings yourself or need urgent assistance, contact our 24/7 Bengali live chat support. We will help you quickly and with complete confidentiality.

21+ Age restriction and identity verification

fb778 strictly does not allow anyone under 21 years of age to open an account or gamble. Documents may be requested for identity verification at the time of registration and at any time if needed.

If you know that an underage member of your household uses your device, block the website using parental control software. Never share your account access details with anyone else.

Age verification process

You will need to provide your national ID card or passport details when opening an account. Withdrawals may be limited until verification is complete.

Family protection

Keep your password secure. Do not save your password in the browser if others use the device. End your session after logging in.

Need help? Contact us

fb778 Support Team

24/7 Live Chat (in Bengali) Speak directly with one of our support agents at any time — get help with anything related to responsible gaming.
Email Support [email protected]
Support hours Seven days a week, morning to night — Bangladesh Standard Time (BST, UTC+6)
Full confidentiality All contact made regarding responsible gaming is kept completely confidential. Feel free to speak openly.

Responsible Gaming FAQ

Log in to your account and go to the "Responsible Gaming" or "Account Settings" menu. There you will find options to set daily, weekly or monthly deposit limits. Enter the amount and confirm. Lowering a limit takes effect immediately, but increasing it requires a 7-day cooling-off period.

At fb778, self-exclusion can be taken for as little as 24 hours and up to 5 years. If you need a longer period, contact us via live chat or email — we can arrange a permanent or extended exclusion.

Yes. During a self-exclusion period, no new betting or deposits are allowed, but you are given the opportunity to withdraw any existing balance in your account. Contact our support team for more details.

Start by talking to them calmly and encouraging them to seek help. You can contact fb778's support team and request a self-exclusion on their behalf. We can also take the necessary steps at the request of a family member.

No. Asking for help or setting limits does not close your account. Your login is only temporarily suspended if you actively enable self-exclusion — and that is entirely your own decision. Talking about responsible gaming is completely voluntary and confidential.

At fb778 the minimum deposit is ৳500 and the minimum withdrawal is ৳500. Payments can be made via bKash, Nagad and Rocket, and withdrawals are usually completed within 5–30 minutes.

A cooling-off period is a temporary break — once it ends, your account is automatically reactivated and you do not need to take any action. Self-exclusion is stronger — even after the period ends, you will need to request to reopen your account yourself. For serious problems, self-exclusion is the appropriate choice.

Enjoy fb778's top games safely

Play responsibly, enjoy the fun — our extensive game collection is waiting for you.