fb778 Terms and Conditions

fb778 (hereinafter referred to as "Platform", "we", or "Company") is an online gaming and betting service provider for players in Bangladesh. These terms and conditions ("Terms") apply to the fb778 website, mobile application, and all related services.

By opening an account, logging in, making a deposit, playing games, or using any service on our platform, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

The Company reserves the right to change, amend, or update these Terms at any time. A notice will be posted on the website before any changes take effect. Continued use of the platform after any changes will be considered acceptance of the revised Terms.

Age Verification

All services of fb778 are for persons aged 21 and above only. Creating an account by minors is strictly prohibited. The Company may at any time request a government-issued ID or other documents as proof of age.

• You must be at least 21 years of age.
• You must be located in Bangladesh or in an area where online gaming is not legally prohibited.
• You must create the account in your own identity and for your own benefit — not on behalf of a third party.
• Each person may operate only one account.

Prohibited Users

The following persons may not open an account or use services at fb778:

• Persons under the age of 21.
• Persons who have previously been banned from fb778.
• Employees of the Company or their family members.
• Persons who have enrolled in a self-exclusion program.

Account Creation

To create an account at fb778, you must provide accurate and complete information. Accounts created with false information will be cancelled and all deposited funds may be forfeited.

• Each user may create only one account — creating multiple accounts is prohibited.
• The name, date of birth, and contact information you provide must be accurate.
• If any information provided at the time of account creation changes, the Company must be notified immediately.

Password and Security

You are solely responsible for the security of your account. Use a strong password and do not share it with anyone. If you believe unauthorized access to your account has occurred, notify our support team immediately.

• Do not share your login details with any third party.
• Avoid logging in on public computers or Wi-Fi networks.
• Change your password regularly.
• Transferring your account to anyone else is strictly prohibited.

Identity Verification (KYC)

fb778 may conduct identity verification at any time for security and financial protection purposes. Withdrawals may be temporarily suspended until verification is completed.

Deposits

fb778 currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳500. Deposited funds are generally credited to your account instantly.

• Minimum deposit: ৳500 (for each method).
• Use only a payment account registered in your own name.
• Depositing from a third-party payment account is prohibited.
• The Company reserves the right to verify suspicious deposits.

Withdrawals

Withdrawals from fb778 are generally processed within 5-30 minutes. The minimum withdrawal amount is ৳500. The name on your account and the name on your payment account must match at the time of withdrawal.

• Minimum withdrawal: ৳500.
• Typical withdrawal time: 5-30 minutes.
• Withdrawals will only be processed to the original deposit method.
• Withdrawals may be held if bonus wagering requirements have not been met.
• If fraud is suspected, withdrawals will be suspended until identity verification is completed.

Currency and Conversion

All transactions on fb778 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not available.

Welcome Bonus

New users at fb778 receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. A 20x wagering requirement must be met to use this bonus.

• Bonus amount: 150% of the first deposit, up to a maximum of ৳15,000.
• Wagering requirement: 20 times (deposit + bonus).
• A user may receive the welcome bonus only once.
• Wagering requirements must be met before withdrawing any funds earned through the bonus.
• If evidence of bonus abuse is found, the account may be cancelled.

General Bonus Policy

All bonuses and promotional offers are valid for a specific period. If the wagering requirement is not met within the set time, the bonus will be cancelled.

• Bonuses cannot be converted to cash — they can only be used to play games.
• Multiple bonuses may not be applicable at the same time.
• If any fraudulent or unethical method is used to obtain a bonus, the account will be cancelled.
• fb778 reserves the right to modify or cancel any bonus offer.

General Gaming Rules

The outcome of all games at fb778 is determined through a fair and transparent process. The Company has implemented technical measures including SSL encryption to ensure fair play.

• Any attempt to manipulate or hack a game's outcome will result in permanent account cancellation.
• Game rules apply as per the information provided on the website.
• In the case of any technical error, the Company's decision is final.
• If a dispute arises regarding the outcome of any game or bet, please contact us via 24/7 live chat.

Prohibited Activities

The following activities are strictly prohibited on fb778:

• Playing games using bots or automated software.
• Conducting money laundering or suspicious financial activities.
• Attempting to access other users' accounts.
• Collusion or cheating in coordination with other players.
• Any form of arbitrage betting.

VIP Levels and Benefits

fb778 has three VIP levels: Bronze, Silver, and Gold. Weekly cashback benefits are provided at each level.

• Bronze: weekly cashback up to 0.3%.
• Silver: weekly cashback up to 0.5%.
• Gold: weekly cashback up to 0.8%.
• Level upgrades are based on player activity and loyalty.
• Cashback is added to the account at a set time each week.
• The Company's decision on cashback eligibility is final.

Responsible Gaming Policy

fb778 places the highest importance on responsible gaming. We believe gaming is an entertainment activity — not a solution to financial problems. If you feel that gaming is having a negative impact on your life, please visit our responsible gaming page.

• We allow users to set deposit and spending limits.
• If a self-exclusion request is submitted, the account will be temporarily closed for a specified period.
• For more information on responsible gaming, please visit the Responsible Gaming page.

Intellectual Property Rights

The website, application, logo, content, software, and all related materials of fb778 are entirely the intellectual property of fb778. Reproducing, distributing, or using any content for commercial purposes without prior written permission from the Company is prohibited.

Personal Data Protection

To learn more about how your personal data is collected, stored, and used, please read our Privacy Policy page. We always keep your information secure through SSL encryption.

Service Limitations

fb778 is committed to providing a reliable and secure platform. However, the Company will not be held liable in the following cases:

• If a game is interrupted due to disruption of the user's internet connection.
• If the service is temporarily unavailable due to technical issues.
• If financial loss occurs due to the user's own negligence or carelessness.
• If delays or issues arise due to third parties (such as payment providers).
• If a game's outcome is affected by an unexpected technical error.

Force Majeure

fb778 will not be held liable if services are disrupted due to natural disasters, cyberattacks, government restrictions, or any other uncontrollable circumstances. In such situations, every effort will be made to restore services as quickly as possible.

Cancellation by the Company

fb778 may suspend or permanently close any account without prior notice for the following reasons:

• Violating any clause of these terms and conditions.
• Providing false information or evidence of fraud being found.
• Creating multiple accounts.
• Money laundering or suspicious financial activity.
• Misuse of the bonus system.
• Fraudulent activity against other users or the company.

Closure by the User

You may request to close your account at any time through our support team. If there are any pending bonus wagering requirements at the time of account closure, those bonuses will be considered void. However, no restriction will apply to any actual deposited funds.

Complaints Process

If you have a complaint or dispute regarding any matter, please contact our 24/7 live chat support first. The support team provides service entirely in Bengali.

• An initial response will be provided within 72 hours of a complaint being submitted.
• For complex matters, a decision may take additional time.
• In all disputes, the company's decision will be considered final.
• Contact email: [email protected]

Applicable Law

The laws of the jurisdiction under which fb778 operates will apply to the interpretation and enforcement of these terms and conditions. In the event of any legal dispute, both parties will first attempt to resolve the matter amicably.